Hertz Job Application – Account Service Rep

Website Hertz

Job Description:

The primary focus of the Account Service Representative is to provide sales support to HLE Sales Team with focus on Insurance Replacement, Cargo Van Delivery Services and local small business.

Job Responsibilities:

  • Design new customized ad hoc and scheduled reports through Cognos Query
  • Handle processing of all Nominated Upgrade Requests within Salesforce
  • Coordinate the setup of all accounts for HLE Sales Division
  • Communicate clearly and concisely (both verbally and in writing) so that others may understand what is required at all levels within the organization
  • Maintain Delivery Service/Multi Month Point of Contact Report
  • Act as key point of contact for Sales team on account creation and Salesforce process
  • Process all territory transfer requests and territory alignment for HLE Sales Division
  • Manage the full range of Insurance Replacement contract process from creating agreements, rate loading through contract signature and upload
  • Compile and coordinate completion of Insurance Replacement Executive Summaries and Quarterly Business Reviews
  • Build relationships with account contacts and provide excellent customer service, where needed
  • Serve as point of contact for Directors and Market Sales Executives (MSE’s) to support with customer service inquiries and invoicing requests

Job Requirements:

  • Detail oriented, highly organized and ability to prioritize multiple projects
  • Bachelor’s Degree
  • Advanced PowerPoint skills to include creating and revising presentations
  • Excellent problem solving skills; research/investigate to find resolution
  • Excellent customer service skills both in person and via phone
  • Computer Skills (MS Word, Excel, PowerPoint and Outlook)
  • Advanced Excel skills to include pivot tables
  • Communicate effectively with outside clientele and within the Hertz Organization
  • Ability to learn new programs, software and reports quickly
  • Capable of working independently and in an open team environment
  • Ability to adapt quickly to changes in business climate
  • Strong written and verbal communication skills

Job Details:

Company:  Hertz

Vacancy Type:  Full Time

Job Location: Pensacola, FL, US

Application Deadline: N/A

Apply Here

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