Hertz Hiring – Account Service Rep

Website Hertz

Job Description:

The primary focus of the Account Service Representative is to provide sales support to HLE Sales Team with focus on Insurance Replacement, Cargo Van Delivery Services and local small business.

Job Responsibilities:

  • Coordinate the setup of all accounts for HLE Sales Division
  • Build relationships with account contacts and provide excellent customer service, where needed
  • Serve as point of contact for Directors and Market Sales Executives (MSE’s) to support with customer service inquiries and invoicing requests
  • Act as key point of contact for Sales team on account creation and Salesforce process
  • Create, schedule, and execute standard Customer Reporting – monthly/quarterly/annually
  • Handle processing of all Nominated Upgrade Requests within Salesforce
  • Manage the full range of Insurance Replacement contract process from creating agreements, rate loading through contract signature and upload
  • Design new customized ad hoc and scheduled reports through Cognos Query
  • Compile and coordinate completion of Insurance Replacement Executive Summaries and Quarterly Business Reviews
  • Process all territory transfer requests and territory alignment for HLE Sales Division
  • Maintain Delivery Service/Multi Month Point of Contact Report

Job Requirements:

  • Strong written and verbal communication skills
  • Ability to adapt quickly to changes in business climate
  • Advanced Excel skills to include pivot tables
  • Detail oriented, highly organized and ability to prioritize multiple projects
  • Capable of working independently and in an open team environment
  • Excellent problem solving skills; research/investigate to find resolution
  • Advanced PowerPoint skills to include creating and revising presentations
  • Excellent customer service skills both in person and via phone
  • Communicate effectively with outside clientele and within the Hertz Organization
  • Ability to learn new programs, software and reports quickly
  • Computer Skills (MS Word, Excel, PowerPoint and Outlook)

Job Details:

Company:  Hertz

Vacancy Type:  Internship

Job Location: Daytona Beach, FL, US

Application Deadline: N/A

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