Honda Application – Member Services Rep

View All Honda JobsHonda Motor Company, Inc.

Job Description:

The Sr. MSR is responsible for the understanding /performing/troubleshooting of a broad variety of Member Services such as, transactions, opening and closing accounts, accepting consumer loan applications, filing disputes, and assisting members with any question/concerns in regard to their account. This position will have full knowledge of the Credit Union’s products and services and have Customer Service and Sales skills along with Finance knowledge. Additionally, the ability to multi-task, maintain confidentiality and communicate effectively.

Job Responsibilities:

  • Work within a team to accomplish the overall goals/product/services
  • Cross Sell HFCU Products and Services for the benefit of the Member while keeping the Business (HFCU) in mind
  • Assist members in a professional, courteous, and efficient manner

Job Requirements:

  • Minimum of 2-3 years in Customer Service and Sales in a Financial Services environment
  • High School Diploma or GED
  • Ability to learn multiple system to perform daily work
  • Knowledge of how to review Credit Reports
  • Must be self- motivated with a commitment to quality Member Service
  • Must understand and educate on balancing/reconciling deposit accounts
  • Ability to Maintain confidentiality
  • Familiarity with Microsoft Outlook
  • Strong ability to multi-task along with decision-making skills
  • Consumer Lending experience

Job Details:

Company:  Honda Motor Company, Inc.

Vacancy Type:  Full Time

Job Location: Columbus, OH, US

Application Deadline: N/A

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