Hooters Careers – Hospitality Service Support

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Job Description:

Ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Job Responsibilities:

  • Brand Operating Standards
  • Order Accuracy
  • Food & Beverage Quality Assurance
  • Speed of Service
  • Rotation Seating
  • Accurate Food Presentation
  • Cleanliness
  • Welcoming, Personal, & Courteous
  • Menu Knowledge
  • Aware of Events & Specials
  • Facility Maintenance and Cleanliness
  • Store Events Spokesperson
  • Guest Happiness
  • Responsible Cash Handling
  • Prepared, in Uniform & Punctual for Shift
  • Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
  • Friendly & Attentive Customer Service
  • Ensures Proper Sanitation and Food Handling
  • Ensures Products are Available for FOH Employees
  • Sense of Urgency
  • Financial Management

Job Requirements:

  • Ability to Maintain Professionalism at All Times
  • Menu Knowledge
  • Ability to Work Well with Others
  • Customer Service Skills
  • Knowledge of Sanitation and Use of MSDS
  • Basic Mathematical Computations Skills
  • Ability to Communicate Clearly
  • Must be 17/18 years of age or older
  • Ability to Promote Brand Integrity
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change

Job Details:

Company:  Hooters of America

Vacancy Type:  Full Time

Job Location: San Antonio, TX, US

Application Deadline: N/A

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