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Website HSBC
Job Description:
The Loan services manager oversees and ensures seamless coverage of the daily operations of the portfolio of loan deals including agented, syndicated and trading. The manager must have experience in closing, servicing, primary, secondary, and 3rd party trading. The manager will interact and ensure client servicing needs are met for various lines of business in HSBC. The manager ensures timely completion of work, including oversight of City Office teams. Individual should be a self –starter and will work in accordance with agreed procedures and facility-specific documentation.
Job Responsibilities:
- Develop a detailed understanding of Risk Free Rates (RFR) Market concepts and practices
- Perform loan servicing for different types of loans, which includes Syndicated and Bi-Lateral Loans, collateral management, and escrow accounts
- Responsible for analyzing and understanding loan agreements and related documentation
- Maximize client retention by delivering top tier client services that meets client expectations.
- Review and approve transactions and loan processing, including but not limited to loan funding
- Ability to escalate and communicate to both internal and external stakeholders
- Other work includes projects and any remediation efforts, as assigned.
- Interpret terms of loans and translate build into the LIQ
- Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM.
- Review and drive break resolution identified in reconciliations, either for daily or month-end reporting purposes
- Provide support to the Lender and Borrower by addressing all inquiries timely.
- Train junior Loans Administration Analyst(s)
- Trouble-shoot Loan IQ functional problems/issues
- Assess and assist with streamlining and cost saves of our processes.
- Determine and drive solutions for gaps identified in performed functions, if any
- Construct deal structures in Loan IQ including amending existing deal structures
- Execute and manage Loan Portfolio in multi-currency.
- Manage shared team functions and team email boxes.
- Communicate and support all inquiries from City Office team.
- Each employee must ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.
- Each employee must promote an environment that supports diversity and reflects the HSBC brand.
- Management of Risk (Operational Risk / FIM requirements)
- Each employee must be aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations.
Job Requirements:
- Ability to multi task, manage time and meet deadlines.
- ClearPar technology experience is a plus
- Working knowledge of applicable regulations including LSTA and SOX account controls.
- Five plus years of experience with Loan IQ
- Experienced in a Loan servicing management role overseeing a team on shore and offshore.
- Knowledge and understanding of closing, loan administration, loan assignment, and trading.
- Strong client relationship management skills, people development experience
- Excellent written and verbal communication
Job Details:
Company: HSBC
Vacancy Type: Full Time
Job Location: Jersey City, NJ, US
Application Deadline: N/A
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