HSBC Careers – Business Development Manager

Job Description:

The role of the Business Development Manager (BDM), Mortgages Intermediary Partnerships, is to identify, develop, grow and manage key relationships with external intermediary partners within a specified geographic territory. The growth element of the role is particularly important to ensure the delivery of mortgage lending opportunities and operational plans are achieved

Job Responsibilities:

• Effective risk management – ensure personal adherence to relevant regulation and conduct risk management. Monitor sales/credit quality & risk KPI’s from external partner relationships. Responsible for ensuring all key controls in place over TPMI activity as advised from time to time.
• Analysing MI & data to quickly identify opportunities to developing business and increase market share at firm and regional level
• Work with internal stakeholders to provide feedback that help shape the proposition on a continuous basis.
• Ensuring consistent delivery of a superior customer experience and service level for external intermediary partnerships.
• Building deep, lasting relationships with a panel of mortgage intermediaries across a geographical territory through face to face, telephony and online interaction
• Liaise and manage credibly across a wide variety of internal stakeholders both within the RBWM distribution channel as well as Customer Value Management (CVM).
• Form relationships at all levels with an intermediary firm eg Admin, Broker, Sales Manager and MD
• Support the commercial focus of our Corporate Account Team, working with networks on campaigns through the delivery of focused activities with individuals and via presentations at network events and online
• Ability to influence stakeholders at all levels to help deliver mortgage acquisition forecasts coupled with the ability to manage multiple relationships at all levels with external stakeholders

Job Requirements:

• Proven experience in presenting to small and medium sized groups.
• Proven experience of leading the delivery of excellent customer service and proactively looking for innovative ways to improve the service delivered to customers and business relationships
• Ability to work with MI and data in order to strategically develop business performance goals.
• Availability to undertake the travel required for this role, i.e. Approx 10 hours a week, with bi monthly travel within for team meetings eg London
• Proven experience of delivering exceptional performance and long term results
• Past experience identifying and developing new business opportunities in the mortgage intermediary market, successfully influencing others and negotiating effectively.
• Essential experience working as a Business Development Manager working in relevant market/context, i.e. UK Intermediary Mortgage Market
• Experience building and managing mortgage business relationships to increase market share along with strong industry knowledge of the Intermediary market.

Job Details:

Company: HSBC

Vacancy Type: Full Time

Job Location: Waltham Cross, England, UK

Application Deadline: N/A

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