HSBC Careers – ILM Specialist

Website HSBC

Job Description:

The ILM Specialist Analyst is accountable for supporting the businesses to translate and apply controls across data retention and removal processes within the information lifecycle. The ILM Specialist Analyst will also support the ILM Lead in monitoring data policy compliance across the data retention and removal process.
This role has an active part in driving operational efficiencies by identifying commonalities across business lines and capitalizing on opportunities in standardizing records processes and procedures. The holder shall ensure success in the rollout and maintenance of any related Group process, procedures, technology or communications as guided by the Group ILM function. HSBC is going through an unprecedented period of change in its move to a sustainable globally led and connected organization. There is increasing external scrutiny and pressure on the Financial Services industry from governments, regulators, media, investors, and brokers. The role holder needs to understand the impact of all these changes on the US DAO and support the lead accordingly

Job Responsibilities:

  • Support the approval/rejection of changes to country retention rule exceptions, including business defined retention rules
  • Support the communication and preservation/release of holds on impacted electronic records
  • Maintain a full list of DRCs (Data Retention Coordinators), supplied by GB/GF representatives, and share changes with DBS Operations and Physical Records Management Team
  • Support monthly 1:1 calls with GB/GF representatives
  • The role holder may be required to interact with many internal and external parties at the highest level of management and therefore needs an outstanding level of professionalism and gravitas, coupled with strong program management and reporting skills
  • Support country-specific records-related projects, including new systems functionality and configuration
  • The role holder needs to perform a proactive, collaborative role to support the Reporting Lead

Job Requirements:

  • Detail-oriented to identify elements that could impact ILM KCI / KPI results
  • Working experience in an agile environment
  • Able to cope with pressure and tight deadlines and be change-oriented
  • Strong problem-solving skills
  • 1-3 years of experience developing data-driven reports and maintaining workflow materials
  • Knowledge of workflow and reporting tools (e.g., Tableau, Power BI)
  • Hands-on experience with Microsoft Excel and advanced use cases
  • Analytical skills that allow for the development of reports, key insights, and visualizations

Job Details:

Company: HSBC

Vacancy Type:  Full Time

Job Location: Buffalo, NY, US

Application Deadline: N/A

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