HSBC Careers – Senior Client Account Manager

Job Description:

We’re looking for progressive minds who are driven and forward-thinking, who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services and wellness programmes including discounted gym memberships.
Global Liquidity and Cash Management is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

Job Responsibilities:

• Regular client visits and calls to ensure clients are receiving a positive experience and the liquidity Regular client visits and calls to ensure clients are receiving a positive experience and their liquidity and transactional solutions are functioning to optimal levels.
• Building and maintaining collaborative working relationships with relationship managers, client account managers and business partners to support clients daily service activities.
• Delivering positive outcomes to enquiries and situations posed and experienced by clients in the corporate sector
• Managing the transactional banking needs of a broad range of clients within our Corporate sector.
• Providing proactive account management to a number of clients to achieve portfolio growth.
• Working closely with clients to understand their needs in order to deliver positive outcomes to issues experienced by clients in corporate sector.

Job Requirements:

• Broad experience as an account manager or servicing manager in the banking industry with in-depth knowledge of transactional banking solutions relating to all cash management products and services in the local market.
• Excellent time management, planning and organisational skills.
• A commitment to providing outstanding client service management to clients with a range of a range of complex needs.
• The ability to contribute to and be a part of a collaborative solutions focussed team.
• Self-motivation and able to autonomously work towards achieving personal and team goals.
• Outstanding written and verbal communication, presentation and negotiation skills, with the ability to build strong relationships with clients and stakeholders at all levels, paying strong attention to detail.

Job Details:

Company: HSBC

Vacancy Type: Full Time

Job Location: Brisbane, Queensland, AU

Application Deadline: N/A

Apply Here

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