
Website Hy-Vee, Inc.
Job Description:
- Assists the C-Store Manager in setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the best quality product at a competitive retail price to the customers.
Job Responsibilities:
- Counts the cash drawers and maintains cash accountability records.
- Reports to work when scheduled and on time.
- Answers the telephone promptly and provides friendly, helpful service to customers who call.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Escorting them to the products they’re looking for.
- Makes an effort to learn customers’ names and to address them by name whenever possible.
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Acts on issues when the fuel station manager is absent.
- Loading or unloading heavy items.
- Adheres to company policies and individual store guidelines.
- Making note of and passing along customer suggestions or requests.
- Fills displays and works in the sales area.
- Performing other tasks in every way possible to enhance the shopping experience.
- Securing products that are out of reach.
- Performs departmental duties as needed.
- Performs other job related duties and special projects as required.
- Assists customer by: (examples include)
Job Requirements:
- Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
- Ability to do arithmetic calculations involving fractions, decimals, and percentages.
- Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
Job Details:
Company: Hy-Vee, Inc.
Vacancy Type: Full Time
Job Location: Des Moines, IA, US
Application Deadline: N/A
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