Hy Vee Jobs – Restaurant Host

Job Description:

Provides prompt, efficient and friendly customer service, as well as be the first impression of our establishment. Supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons: Schedules dining reservations and arranges parties or special services for diners.

Job Responsibilities:

• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Say good-bye to all of the guests. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last. You should check with every guest and if there was any kind of problem quickly get a manager.
• Greets guests, escorts them to their table, present and answer questions about menu items, making recommendations upon request.
• Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
• May prepare beverages and expedite food orders.
• May total receipts, at end of shift, to verify sales and clear cash register.
• Make sure entry doors are clean, free of debris and inviting.
• Make sure all menus are wiped down, free of spots or stains, and complete.
• Speak with patrons to ensure satisfaction with food and service, respond to complaints, or to make conversation.
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
• Make sure the server is aware they have been seated.
• Clean tables or counters after patrons have finished dining.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seats.
• Plan out the seating chart and organize the reservations (planning is everything when running an effective host stand).

Job Requirements:

• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
• Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

Job Details:

Company: Hy-Vee, Inc.

Vacancy Type:  Part Time

Job Location: Ames, IA, US

Application Deadline: N/A

Apply Here

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