KPMG Jobs – Lead Specialist, Service Delivery

Job Description:

The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don’t anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you’re looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

Job Responsibilities:

• Work with onshore and offshore client delivery teams to support data analysis, review inputs for accuracy, log and manage issues
• Research and respond to client inquiries in coordination with internal and external onshore and offshore teams
• Drive efficiency by continuously improving business process and task automation
• Client point of contact for daily operational delivery and issues resolution in the support of KPMG solutions managed as a service
• Deliver weekly and monthly status reports and performance reports
• Client delivery support providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)

Job Requirements:

• Strong team coordination skills and experience working with remote and offshore teams
• Ability to work closely with clients to deploy and operate technology solutions, including ability to identify a problem and enact a multi-step approach to research the cause and resolve
• Ability to travel as necessary
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• Minimum five years of relevant experience in supply chain management, shared services or outsourcing
• Bachelor’s degree in the fields of Management Information Systems, Finance, Supply Chain, general business, or a related discipline from an accredited college or university
• Intermediate level financial analyst, analytical skills and Microsoft Office (Excel & PowerPoint) skills
• Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively

Job Details:

Company:  KPMG US

Vacancy Type:  Full Time

Job Location: Melbourne, FL, US

Application Deadline: N/A

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