Job Description: This role sits within our Powered Customer proposition. The purpose of our proposition is to help our clients deliver growth through improving sales and optimising service via technology. By leveraging the power of the Salesforce and Microsoft digital platforms, we help our clients to establish truly customer-centric sales and service capabilities. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG. Job Responsibilities: Support the Customer leadership team together with Consulting Market Leaders to build and action Go-To-Market plans within their industry, focussed on target clients Apply analytical to identify client problems and shape strategic CRM initiatives and investments and deliver these in an end-to-end front office transformation Act as the day-to-day delivery lead on front office transformation projects from requirements gathering workshops all the way through to post-implementation support and adoption analysis Play a key role in bidding, winning and delivering CRM-enabled digital transformation engagements of significant size and scope Help clients focus on generating value through their CRM and front-office investments, with a clear performance focus and value creation. Input into developing a projects’ business case and benefits tracking Work with our technology teams to prototype, test, integrate key technology solutions Job Requirements: Strong problem-solving mindset, comfortable working in ambiguous situations with limited oversight Articulating the value of the CRM platform technologies in businesses to a non-technical audience Strong understanding of the application of agile methodology Ideally some Familiarity with any of the following Multi-cloud and vendor solutions such as, CPQ, FSL, Commerce Cloud, Marketing Cloud, Sales Cloud, Service Cloud, Mulesoft, Community Cloud. From a consulting, technology services or industry-based CRM programme delivery background with experience of designing, building and delivering solutions End-to-end front-office functional transformation Job Details: Company: KPMG Vacancy Type: Full Time Job Location: Leeds, England, UK Application Deadline: N/A Apply Here vacancyoptions.com
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