Job Description: You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do. When you join KPMG you’ll be one of over 227,000 professionals providing audit, tax, advisory and business enablement services across 146 countries With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this. Job Responsibilities: Act as second level support for workflows and processes, infrastructure, platform management; identify incidents, determine whether they are workflow related or systems related and escalate to Business owner, SME, developer or IT support respectively. Ensure all Blue Prism processes are properly scheduled, and platform resources are adequate and available. Communicate breakdowns and downtime to the concerned stake holders in a timely manner and ensure that the various SLAs are met. Ensure the RPA operations documentation is kept up to date and include all changes. As the volume of automated process increases, the Controller must determine resource balancing and schedules to ensure SLAs are met. Plan for platform growth by reviewing trends and RPA roadmaps, and formulate recommendations for approval. Optimization of the Robots through realigning of the schedule runs & Multi Bots processing Ensure we meet the SLA’S from the business for the processes the RPA team has automated. Managing Bots, monitoring automated processes and performing daily administration tasks. Coordination of manual processing of exceptions. Scheduling and prioritizing the processes. Job Requirements: Database knowledge and SQL experience. Experience with RPA and/or Test Automation a plus. Knowledge of Software Development a plus. The following Blue Prism certifications, while not required, would be of added benefit; Blue Prism Foundation Training, Blue Prism Installation Engineer Certification, Blue Prism Technical Architect Certification Good communication and organization skills - able to explain technical issues in a clear and concise manner. Team player & collaborates well in cross-functional teams. Require 2 to 3 years’ experience in an RPA controller Role. Have excellent problem solving and analytical skills necessary to support large scale IT systems and networks. Job Details: Company: KPMG Vacancy Type: Full Time Job Location: Windsor, ON, CA Application Deadline: N/A Apply Here vacancyoptions.com
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