Legoland Employment – Call Center Agent

Website LEGOLAND Resort

Job Description:

LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

Job Responsibilities:

  • Assist the Coaches with special projects and any other reasonable activities as required.
  • Work as part of the Customer Service Center team, helping and assisting colleagues where necessary.
  • Work within a team towards a common objective.
  • Ensure customers are aware of the terms and conditions of their purchases.
  • Deliver a “BEST IN CLASS” customer experience utilizing web chat and/or telephone contact with guests.
  • Answer general inquiries, make bookings, take payment and accurately record information for the attractions and theme parks our guests wish to visit.

Job Requirements:

  • Web Chat: Min. 6 months
  • A positive ‘whatever it takes’ attitude to help our guests enjoy our great North American attractions!
  • Telephone Experience: Min. 6 months
  • Spanish Bi-lingual a PLUS (Competitive pay)
  • Strong typing and grammar skills



Company:  LEGOLAND Resort

Vacancy Type:  Full Time

Job Location: Tampa, FL, US

Application Deadline: N/A

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