Lowes Jobs 2022 – Sales Floor Dept Supervisor

Website Lowe's

Job Description:

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

Job Responsibilities:

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

  • Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques
  • Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
  • Providing resources and tools to support those directly helping customers provide the best service.

Qualification & Experience:

  • 3 years of retail customer service experience.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Experience in a leadership role with direct report responsibility.
  • 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).
  • Experience providing direction or supervision to teams (with or without direct report responsibility).
  • Experience working in the home improvement retail sector.
  • 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
  • Experience working cross-functionally.
  • Experience working in a fast paced, dynamic retail environment.
  • High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
  • 1 year of experience in customer service.
  • Ability to obtain sales related licensure or registration as may be required by law.
  • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
  • Experience supporting or participating in the process of training, mentoring and developing associates.
  • Experience Using Microsoft Office Suite.
  • Experience in key carrying role with manager-on-duty responsibilities.

Job Details:

Company: Lowe’s

Vacancy Type:  Full Time

Job Location: Hattiesburg, MS, US

Application Deadline: N/A

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