Marriott Vacancies – Manager

Website Marriott International

Job Description:

The Manager, Account Management works with the Sr. Manager, Account Management and the continent team to maintain Homes & Villas by Marriott’s (HVMI) business relationships and grow partners post contract. To accomplish this, the Manager, Account Management assists the Senior Manager, Account Management as the primary point of contact with Home Management Companies for Homes & Villas and is responsible for building and managing relationships to create long-term value. The role will focus on driving Revenue, Channel Share, Intent to Recommend (ITR) and Home Management Company Overall Satisfaction (OSAT).

Job Responsibilities:

  • Ensure continued communication and alignment with HVMI’s partners to directly impact top line performance of the business.
  • Assist the Sr. Manager, Account Manager in all aspects of the account management process, including management of data, analytics, and performance of Home Management Companies (HMCs).
  • Manage relationships with key partners, post on-boarding.
  • Where relevant, support partnerships and operating norms with continent Owner & Franchise Services (OFS) representatives.
  • Support Sr. Manager, Account Management to create and manage processes for the continent team to grow portfolio.
  • Manage and evaluate existing partnerships and identify opportunities for continued growth.
  • Perform high level / directional technology troubleshooting with partners.

Job Requirements:

  • Analytical thinker with strong interpersonal skills
  • High school diploma or GED and 7 years’ experience in the business, sales and marketing, management operations, or related professional area
  • Demonstrated ability to deliver results, effectively prioritize and execute tasks in a high-pressure environment
  • Entrepreneurial mindset
  • Professional demeanor, capable of expressing confident, independent judgment
  • Strong project management and organizational skills with a service mindset

Job Details:

Company:  Marriott International

Vacancy Type:  Full Time

Job Location: Leeds, England, UK

Application Deadline: N/A

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