Marriott Hotels Jobs Application – Senior Food and Beverage Operations Manager

Job Description:

Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed.

Job Responsibilities:

• Supports and supervises an effective monthly self inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Serves as a role model to demonstrate appropriate behaviors.
• Manages day-to-day operations, verifies that thquality, standards and meeting the expectations of the customers on a daily basis.
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Maintains the operating budget, and verifies that standards and legal obligations are followed.
• Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
• Monitors and maintains the productivity level of employees.
• Verifies that all team members/supervisors understand the brand specific philosophy.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Understands employee positions well enough to perform duties in employees’ absence.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.
• Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Performs hourly job function if necessary.

Job Requirements:

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area.

Job Details:

Company: Marriott

Vacancy Type: Full Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here

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