Merlin Recruitment – House Coordinator

Website Merlin Entertainments

Job Description:

We are currently recruiting for Hotel Night Shift Coordinator at the UK’s favourite children’s theme park; the LEGOLAND® Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO® brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.

Job Responsibilities:

  • Ensure that the Hotel is handed over clean and presentable each morning ready for operation.
  • Ensure all cleaning is carried out and monitored according to the cleaning specifications for the hotel ensuring cleaning schedules are completed nightly.
  • Maximise service delivery standards and cleanliness.
  • To be able to perform all duties carried out by the team throughout the night.
  • Leading the Hotel Nights team to inspire excellent customer service delivery within the hotel.
  • Act as incident controller to provide support and recovery to the Hotel.
  • Ensure all Health and Safety documentation is recorded and up to date and a suitable filing system is in place

Job Requirements:

  • Be able to clearly communicate to our guest and your colleagues
  • Want to work in a unique environment where no two days are the same
  • Have passion for our brand
  • Have a passion for delivering excellent service, always having a bright smile regardless of the weather
  • Experience of carrying out a Coordinator, duty manager, team lead role or equivalent within a hotel environment
  • A willingness to learn and develop your skills
  • Have a keen eye for detail
  • Most importantly have fun at work to create memorable experiences

Job Details:

Company:  Merlin Entertainments

Vacancy Type:  Full Time

Job Location:  Stoke-on-Trent, England, UK

Application Deadline: N/A

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