Nestles Employment – Customer Account Manager

Website Nestlé 

Job Description:

The Customer Account Manager contributes to Nestlé Coffee Partners’ success by growing gross revenue, net revenue and achieving share goals expanding brand awareness through retail customer business building activities, development and execution of CPG customer-specific sales, category, and marketing plans with the assigned retail customer.

Job Responsibilities:

  • Provides leadership to brokerage counterparts, field Sales Operations teams and partners via ongoing communications, market visits, customer-specific program presentations and individual mentor
  • Plans, directs, and communicates monthly, quarterly and annually business plans to internal and external partners
  • Collaborates with Shopper Marketing team to design and recommend consumer marketing programs and digital advertising strategy
  • Builds positive relationships with customer, up to the Director-level of the customer’s organization
  • Responsible for all details related to the day-to-day business (i.e. volume, forecasting, deductions, price changes, etc.)
  • Develops and implements retailer-specific annual sales plans, focused on product distribution, placement, pricing and promotional activity in line with established Nestlé sales guidelines
  • Leads sales processes/procedures to maintain strategic and value-added programs that are aligned with key customer initiatives and business goals
  • Handles promotion funds effectively by leading the customer to use and run promotional funding in an efficient and productive way
  • Identifies and communicates key responsibilities and ensure the immediate team promotes a successful demeanor, confidence in leadership, and teamwork to achieve business results
  • Leads cross functional relationships to ensure that agreements and initiatives are fully developed

Job Requirements:

  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
  • Strong selling and negotiation skills
  • Ability to present customer information to small-medium size groups
  • Implementing and running retailer-specific programs
  • Strong experience with cross-functional customer-facing team and/or broker management interaction
  • Knowledge of business planning and financial performance measures
  • Strong analytical and problem-solving skills
  • At least 3+ years of experience developing and leading sales within consumer products industry, negotiating annual sales plans focused on multiple brands, and key account sales at the Director and/or buyer level
  • Ability to balance multiple priorities concurrently through cross-functional team
  • Experienced in managing sales, profit and trade budgets
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to apply consultative skills in a business environment

Job Details:

Company:  Nestlé

Vacancy Type:  Full Time

Job Location: Ft. Worth, TX, US

Application Deadline: N/A

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