Nestle Recruitment – Retail Supervisor

Job Description:

We’re looking for a proactive and commercially driven Retail Supervisor to join our Boutique in Canary Wharf. Your priority will be to attain the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance.

Job Responsibilities:

• Leading on ad hoc audits.
• Utilising customer experience and everyday coaching across the team.
• Facilitating team training sessions.
• Completing shop floor observations and providing feedback to the team in line with management support.
• Taking accountability for managing and resolving escalated complaints.
• Delivering a high standard of customer service.
• Monitoring and leading on internal control processes.

Job Requirements:

• Previous supervisory shop floor experience in the retail sector.
• A proven track record of delivering exceptional customer service.
• A strong understanding of the retail and competitive environment in which the Nespresso business operates.
• Enthusiasm to coach, train and mentor the Sales Assistants within your boutique.
• Maintain and support a positive and collaborative team culture.

Job Details:

Company:  Nestlé

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here

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