Princess Cruise Line Jobs – Mgr, Learning and Development

Website Princess Cruises

Job Description:

Holland America Group is currently searching for a highly motivated Manager, Global Learning and Development, DEI and Culture who will provide strategic leadership in developing and implementing programs and initiatives that advance the Culture Action Plan and Culture Transformation of HA Group. This position will be the institutional resource focused on developing change management strategies focused on infusing our Culture Essentials and DEI into all programs and activities, tracking progress towards this goal and communicating progress to all stakeholders. As a key member of the Fleet HR team, you also champion the company’s culture, values, and broader HR vision while partnering with our business leaders to help them build and sustain their organizations.

Job Responsibilities:

  • Develop and implement goals, policies, training, tools, change strategies, and accountability structures associated with change management, culture transformation and DEI programs
  • Partners with fellow Fleet HR department teammates to build the organization’s culture, engagement, capability and capacity
  • Provide guidance and assists the L&D team in developing and implementing learning materials and programs in support of the Culture Action Plan, Culture Essentials and DEI work
  • Manages internal and external culture transformation/DEI resources (i.e. Vendors), monitoring guidelines, quality of work, deliverables and timelines
  • Create learning opportunities and forums for open dialogue and courageous conversations regarding cultural proficiencies in order to build an environment where everyone is given an opportunity to be successful
  • Develop benchmarks and metrics for monitoring progress in advancing change management, culture transformation and diversity, equity and inclusion organizational goals
  • Partner with cross-functional leaders to evaluate initiatives to ensure that DEI has been considered, including but not limited to People policies, practices, procedures, and internal communications
  • Engages in regular, consistent communication with business partners, stakeholders and team members to drive successful culture transformation, change management and DEI solutions
  • Fosters collaboration and enable leaders to build spirited teams through active engagement with others and demonstrating mutual respect to create an environment of trust, openness and care
  • Seeks innovative ways to improve the implementation of our “Culture Essentials” through experimentation and taking reasonable risks. Accept inevitable disappointments as learning opportunities
    In collaboration with Director, Fleet L&D, partner with stakeholders to understand business needs and agree on learning and development strategies to meet agreed-upon business goals
  • Act as a subject matter expert to identify and integrate DEI learning and development into business priorities, principles and operations
  • Partner with the Talent Acquisition team to develop comprehensive diversity recruitment and retention strategies

Job Requirements:

  • Knowledge and experience developing and implementing communication strategies to reach diverse global audiences
  • Experience communicating effectively to all levels of staff
  • Hospitality or cruise industry experience considered an asset
  • Knowledge and experience facilitating and leading difficult conversations
  • Strong presentation/facilitation skills
  • Ability and experience exercising sound, expert independent judgment, using political acumen to build coalitions that further HA Group’s cultural transformation and diversity, equity and inclusion work
  • Bachelor’s degree or other related advance degree with a minimum 5 years of experience, leading and implementing organizational change management, culture transformation and diversity, equity and inclusion programs and initiatives. Graduate degree preferred or equivalent blend education and experience
  • Strong skills in Microsoft Office Suite, PowerPoint, Articulate Storyline considered an asset
  • Knowledge and understanding of the issues surrounding diversity, equity, inclusion, implicit and unconscious bias and institutional racism; ability and experience developing and implementing strategies to identify and define complex equity and inclusion issues
  • Strong written and verbal communication skills
  • Must be able to travel and work flexible schedule
  • Experience designing and implementing learning agenda in a complex, matrixed organization

Job Details:

Company:  Princess Cruises

Vacancy Type:  Full Time

Job Location: Seattle, WA, US

Application Deadline: N/A

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