Raising Cane’s Jobs – Application Administrator

Website Raising Cane’s

Job Description:

The Applications Administrator role is responsible, under general supervision, for administration and day-to-day operation of all aspects of owning assigned, low-to-medium complexity SaaS solutions, with an emphasis on the iCIMS recruiting platform. This includes: end user support, application health monitoring, upgrades, performance monitoring, documenting known processes, creating new procedures, vendor management, production release management, and internal communications. This position has a heavy solution-oriented focus and requires immediate response to system outages and emergencies via remote access or on-site.

Job Responsibilities:

  • Utilizes prior experience with Applicant Tracking Systems and business processes to provide technical support for the Recruiting team
  • Provide in-house support for issues, features, and functionality related to a variety of applications
  • Configuration, Installation, and Maintenance of assigned
  • Administration of the applications through appropriate application management tools.
  • Monitor applications and/or interfaces used by the application.
  • Setup and configuration of application (security, basic/complex functions, backup, install client tools, interfaces…etc.).
  • Perform any necessary patching and or upgrades on servers, application components, SaaS and/or desktops according to well-documented maintenance plans, either through existing plans or by creating new ones.
  • Perform rigorous testing of patches or new version of software prior to implementation, as well as partnering with the QA team and business units to create a repository of appropriate testing methods.
  • Develops and assist in the documentation of IT functions and procedures as needed.
  • Periodic review and maintenance of disaster recovery planning for assigned applications.
  • Participates as needed in customization or alteration of applications with appropriate vendors, external partners, or cross-functional internal units.
  • Will need to be able to make advanced configuration changes or customizations in certain circumstances.
  • Assist with training of users of the application on features and functionality as needed.
  • Performs other duties as assigned.
  • User security management; clearly defined roles and responsibilities based on least privilege
  • Data governance frameworks; storage, versioning, and maintaining relevant data
  • Application maintenance routines; patching, version testing, quality assurance checking
  • Integrated systems; internal vs external, pulling from system of record, results logging
  • Manage support models; internal operations, vendor relationship and viability

Job Requirements:

  • • 1-2 years Application Administration experience

Job Details:

Company:  Raising Cane’s

Vacancy Type:  Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

Apply Here