Rent a Center Application – Sales Associate

Job Description:

The Customer Account Representative manages rental accounts and meets company account management goals and expectations by collecting on current and past due accounts while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Customer Account Representative accomplishes these in a way that is consistent with the RAC mission statement and core values.

Job Responsibilities:

  • Safe transportation and delivery of merchandise to customer homes in Company provided vehicle as assigned
  • Review past due accounts and communicate in person and via phone with the customers to promote timely payments
  • Complete customer service calls in a timely manner as assigned
  • Pick-up merchandise from customer homes as assigned
  • Complete customer service calls in a timely manner as assigned
  • Follow Company policies and practices regarding safe driving and adhere to local and state laws regarding safe operation of a motor vehicle
  • Proper moving and handling to load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise
  • Collect customer payments on a timely basis and meet daily/weekly collection standards
  • Follow all policies and procedures and adhere to all
  • Maintain accurate records of customer account activity, to include current and past due accounts
  • Keep vehicles clean and properly maintained as assigned
  • Install and set up merchandise, and instruct customers on proper use of merchandise

Job Requirements:

  • Valid state driver’s license and good driving record
  • High school diploma or GED
  • Must be at least 19 years of age
  • 1 – 2 years of customer service experience (sales and collections experience is a plus)

Job Details:

Company:  Rent-A-Center

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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