Rac Careers – Customer Associate

Job Description:

The role of Customer Account Representative can mean different things at different places. Around here, it signifies that you are on the move. If you like sitting behind a desk, watching the clock, then this isn’t the role for you. But if you’re just as likely to break a sweat as you are to smash a sales goal, then apply today. We’re seeking driven individuals capable of managing different accounts while treating each customer as though they were your only one. Of course, you also help ensure customer accounts stay up to date and adhere to company standards. The bottom line is that you are seeking more than a job. You are seeking a career. That’s what being a Customer Account Representative at Rent-A-Center is all about. Are you ALL in?

Job Responsibilities:

  • Keep vehicles clean and properly maintained as assigned
  • Maintain accurate records of customer account activity, to include current and past due accounts
  • Complete customer service calls in a timely manner as assigned
  • Follow all policies and procedures and adhere to all standards
  • Proper moving and handling to load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise
  • Safe transportation and delivery of merchandise to customer homes in Company provided vehicle as assigned
  • Collect customer payments on a timely basis and meet daily/weekly collection standards
  • Install and set up merchandise, and instruct customers on proper use of merchandise
  • Complete customer service calls in a timely manner as assigned
  • Follow Company policies and practices regarding safe driving and adhere to local and state laws regarding safe operation of a motor vehicle
  • Pick-up merchandise from customer homes as assigned
  • Review past due accounts and communicate in person and via phone with the customers to promote timely payments

Job Requirements:

  • Must be at least 19 years of age •High school diploma or GED
  • Dynamic, with an outgoing personality and a desire to learn
  • Friendly, with exceptional communication skills
  • Valid state driver’s license and good driving record
  • Customer service oriented
  • Seeking a career, not just a job
  • 1 – 2 years of customer service experience (sales and collections experience is a plus)

Job Details:

Company:  Rent-A-Center

Vacancy Type:  Full Time

Job Location: New York, NY, US

Application Deadline: N/A

Apply Here

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