Ross Stores Careers – Area Supervisor

Website Ross

Job Description:

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Job Responsibilities:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Responsible for cleanliness and organization of all Stockrooms.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval,
  • Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Responsible for receiving merchandise truck when needed.
  • Represents and supports the Company brand at all times.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Other duties as assigned by Store Manager.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic
  • Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Conducts “Code 50” package inspections.

Job Requirements:

  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Fluency in English.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Excellent verbal communication skills.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to work evenings and weekends.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to occasionally push, pull and lift more than 25 lbs.

Job Details:

Company: Ross

Vacancy Type:  Full Time

Job Location: El Paso, TX, US

Application Deadline: N/A

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