Ross Job Application – Area Supervisor

Job Description:

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Job Responsibilities:

• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
• Maintains proper supplies and recovery for the Front End area.
• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures all equipment is working properly.
• Treats all Customers, Associates, and other leaders with respect.
• Responsible for cleanliness and organization of all Stockrooms.
• Responsible for merchandising of department including the back stock.
• Ensures go backs are expedited, properly scanned, security tagged and ticketed.
• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Responsible for receiving merchandise truck when needed.
• Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic
• Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Responsible for ensuring any back-stock is secured and processed to Company policy.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Processes all merchandise with a sense of urgency.
• Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
• Helps deliver and place merchandise on sales floor when all merchandise is processed.

Job Requirements:

• Ability to work evenings and weekends.
• Familiarity with point-of-sale equipment and applications.
• Excellent verbal communication skills.
• Fluency in English.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Ability to occasionally push, pull and lift more than 25 lbs.
• Prior Customer Service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to use all Store equipment, including PDTs, registers and PC as required.

Job Details:

Company: Ross

Vacancy Type:  Full Time

Job Location: Orlando, FL, US

Application Deadline: N/A

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