
Website Safeway
Job Description:
Responsible for leading the Drive Up & Go online selection process to ensure on time and accurate order execution. Must be able to train shoppers on the Drive Up & Go equipment, proper shopping of perishable items, customer service and to follow company procedures and guidelines.
Job Responsibilities:
- Perform periodic shopper audits to ensure procedural follow through.
- Supervise team of Drive Up & Go employees
- Manage shopper productivity, out of stocks, on time tilling and speed of order getting to customers car.
- Support Store Management in effective management and coaching of Drive Up & Go employees
- Ensures compliance with Company rules and regulations by all department personnel.Skills and Experiences:
- Provide timely reporting and information to Store Management to allow for proactive decision making and continuous process improvement.
- Checking perishable products for pull dates, quality perishables, proper temperature of perishable items, and proper bagging of items to assure product is not damaged while in transit.
- Selecting and collating of product for online grocery orders.
- Help customers while on the sales floor.
- Perform all site workbench functions on a daily basis and maintain necessary paperwork.
- Possess strong customer service skills. Assisting E-commerce shoppers with proper substitutions, handling problems and answering customers questions.
Job Requirements:
- Strong customer service skills
- Basic computer skills required, basic skills with Microsoft Office Suite (excel, word, and outlook) are highly desirable.
- Understand and possess a good understanding of customer satisfaction with an end goal of creating a wonderful experience for the albertsons.com customer.
- Possess good communication skills, both verbal and written.
- Ability to lift and maneuver objects of various dimensions and weights up to approximately fifty pounds.
- Strong teamwork and interpersonal skills with the ability to communicate effectively with management teams.
- Ability to stand, walk, bend, stoop, reach and move rapidly for extended periods of time.
- Possess good leadership skills and the ability to influence the work of others. Must be able to motivate and work through others to achieve desired results.
- Requires the analytical ability to handle administrative duties and mental alertness to ensure accurate, safe, and thorough completion of work activities. Possess ability to concentrate and deal with frequent interruptions.
Job Details:
Company: Safeway
Vacancy Type: Part-time
Job Location: Tucson, AZ, US
Application Deadline: N/A
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