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Website SONIC Drive-In
Job Description:
As a Sonic General Manager you will be managing the operations of the drive-in. You will also be involved in training and supporting the drive-in employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic.
Job Responsibilities:
- Directs and assigns drive-in employees as needed to ensure all aspects of service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Manages, trains, monitors and coaches crew members, carhops and skating carhops
- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
- Monitors and maintains inventory levels. Places orders for food, paper and other supplies within cost control procedures
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Completes and maintains all drive-in employment related records and payroll records
- Performs opening and/or closing duties
- Prepares employee work schedules; monitors and makes appropriate adjustments to staffing levels
- Interview and hire crew and management team members to achieve proper staffing levels
- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
- Develop and implement a marketing plan
Job Requirements:
- Ability to work irregular hours, nights, weekends and holidays
- Willingness to abide by the appearance, uniform and hygiene standards at Sonic
- Effective communication skills; basic math, reading and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
- General knowledge and understanding of the restaurant industry or retail operations required
- Experience running shifts without supervision
- Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required
Job Details:
Company: SONIC Drive-In
Vacancy Type: Full Time
Job Location: Houston, TX, US
Application Deadline: N/A
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