Sonic Jobs – Shift Supervisor

Website SONIC Drive-In

Job Description:

Shift Supervisors are responsible for assisting the drive-in’s General Manager in managing the operations of the drive-in. You will also be involved in training and supporting the drive-in employees to ensure we provide quality food in a clean, safe and efficient manner. Our goal is to provide each and every one of our guests with an enjoyable dining experience every time they come to Sonic.

Job Responsibilities:

  • Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
  • Completes weekly inventory as needed
  • Assists in administrative duties including maintaining files, records and all required documentation
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
  • Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
  • Manages, trains, monitors and coaches crew members, carhops and skating carhops
  • Directs and assigns drive-in employees as needed to ensure all aspects of service meet operational standards
  • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
  • Performs opening and/or closing duties

Job Requirements:

  • Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
  • Effective communication skills; basic math, reading and computer skills
  • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
  • Willingness to abide by the appearance, uniform and hygiene standards at Sonic
  • Ability to work irregular hours, nights, weekends and holidays
  • General knowledge and understanding of the restaurant industry or retail operations required
  • A team player willing to meet and exceed drive-in goals and objectives.
  • Strong leadership skills with the ability to motivate and lead a team
  • Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

Job Details:

Company:  SONIC Drive-In

Vacancy Type:  Full Time

Job Location: Houston, TX, US

Application Deadline: N/A

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