Staples Job Application – Prod Service Specialist

Website Staples

Job Description:

  • Perform manual and system tasks to support inbound and outbound products/services delivery operations while meeting internal schedule and quality standards. Identifies and resolves issues in various functional areas: put away, staging, loading and shipping. May be required to support and assemble “make ready” products. Delivery and pickup of products ranging from OP, BOSS, Specialized services offerings (Same Day, 2-Hr delivery from store, returns/rush). Performs work under the direction of Supervisor, Delivery Operations. Delivery vehicle and all necessary equipment provided by Staples.

Job Responsibilities:

  • Accept returns from customer, completing appropriate paperwork and return to warehouse
  • Maintain cleanliness of vehicle
  • Unload incoming furniture and product trucks using warehouse equipment (i.e., forklift, pallet jack) as required
  • Perform pre-trip vehicle inspections and report any maintenance problems to supervisor
  • Gather appropriate paperwork for deliveries
  • Address and resolve customer feedback as appropriate. Inform supervisor of outstanding issues
  • Complete product delivery, assembly and/or installation as per customer requirements obtaining signatures and completing all required paperwork
  • Organize and load product for delivery
  • Inspects products for proper operability according to manufacturer’s guidelines
  • Follow all safety procedures in performance of job duties
  • Update manifest with reason codes as required
  • Assist in various aspects of basic install/product delivery which may include supporting free-standing furniture, panel and modular systems

Job Requirements:

  • Ability to work in a warehouse environment in all types of weather
  • Ability to drive throughout assigned route in all kinds of weather and road conditions
  • Ability to work within tight time constraints in a fast paced environment
  • Ability to use a measuring tape
  • Ability to carry out instructions furnished in written and oral form
  • Knowledgeable in the operation of warehouse equipment and lightweight tools (i.e., use of a forklift or pallet jack to move furniture; and lightweight tools to install and/or repair products as required)
  • Passing a background and/or drug screen may be required

Qualification & Experience:

  • No “major moving violations” (as described in the employment application supplement and in accordance with applicable state law)
  • Ability to navigate and read a map
  • Must have a valid driver’s license
  • High School Diploma or GED require
  • Ability to use mobile Proof of Delivery (POD) devices
  • Excellent customer service skills
  • 1 – 3 years in a service-oriented position
  • Must be a team player
  • Must be able to obtain a DOT medical card
  • Must be at least 18 years of age
    Knowledge of safe work practices
  • Must be a team player and able to work well with minimum supervision
  • Demonstrated problem solving skills
  • Ability to work without supervision; organize and manage time
  • Basic English language skills (both verbal and written communications)

Job Details:

Company: Staples

Vacancy Type:  Full Time

Job Location: St. Petersburg, FL, US

Application Deadline: N/A

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