Staples Careers – Project Manager

Job Description:

The Project Manager, Email Operations, supports the daily promotional email program including managing structure, process and communication related to Staples.com promo emails. This position also supports deployment strategy implementation and improvement, testing initiatives, email creative QA and campaign deployment. This is a key role that will work cross-functionally to execute the email marketing channel with specific focus on driving incremental revenue from Staples existing or prospective customers. This is an opportunity to have a large impact on a critical element to Staples’ strategy. To be successful, you will need to accurately deliver email campaigns from conception to deployment. This role requires strong organization, attention to detail, project management skills and collaboration across multiple teams. You will be expected to execute campaigns accurately while helping to improve the program by recommending opportunities for streamlining the promo process.

Job Responsibilities:

• Responsible for email QA, in-take & approval of change requests and communication with email builders & campaign owners
• Create clear and detailed deployment plans to support new business strategies that include production timelines, live dates, segmentation details, customer experience and associated creative
• Support the testing and development of new email capabilities
• Initiate promo email production process, track milestones of production phases to ensure timely delivery of campaign assets, provide next steps and clarify process with stakeholders
• Manage pre-production/submission of creative to agency to ensure completeness of inputs for email creation

Job Requirements:

• Excellent oral and written communication skills, strong interpersonal skills and ability to work independently and to clearly communicate ideas, decisions and reasoning to a broad audience
• Prior marketing or project management experience preferred
• Bachelors degree, or 2-4 years of experience in related field required
• Strong organizational/project management skills, attention to detail, and ability to multi-task
• Proficiency in using Microsoft Office programs (Excel, Word, PowerPoint

Job Details:

Company: Staples

Vacancy Type: Full Time

Job Location: Framingham, MA

Application Deadline: N/A

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