Staples Careers – Site Account Manager

Website Staples

Job Description:

We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider – online, at our customers place of business and in-store, for all our customers needs. We are looking for people who are curious, passionate and put the customer first.

Job Responsibilities:

  • Communication – Effective phone presence. Ongoing dialogue with account managers, SAL’s, as well as regional peers. is up to date.
  • Organization and time management – Has plan in place to achieve sales goals. Independently prioritizes work, keeps records up to date and completes work on time.
  • Customer focused & engaging – Is thoughtful on how they approach each customer. Displays professional and friendly attributes and effective relationship building approach with customers.
  • Selling skills – Seeks to uncover why a customer has not purchased or stopped buying, then uses selling skills to expand purchases.
  • Sales growth of assigned accounts.
  • Team collaboration with all departments (including AM’s, SAL’s & LOB sellers) to understand customer solution opportunities.
  • Contribute to customer sales, and conversion of non-compliant ship to locations.

Job Requirements:

  • Ability to function independently with minimal daily supervision
  • PC Skills including Word, Excel, Access a plus
  • High School Diploma/GED required
  • Bachelor’s degree preferred
  • Verbal and written communication skills
  • Problem Solving Skills
  • Time and task management skills
  • Minimum of 2-3 years of business experience
  • Experience and proven track record of managing programs, resolving customer support issues.
  • Knowledge of product, product applications, pricing, competition, and sales objectives
  • Business process impact knowledge

Job Details:

Company: Staples

Vacancy Type: Full Time

Job Location: Mississauga, ON

Application Deadline: N/A

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