
Website Staples
Job Description:
We, at Staples Professional, provide our business customers with a deep professional expertise when it comes to Business Essentials, Furniture, Facilities, Technology, Print/Promo, and Pack and Ship, as well as next-day delivery service and customized solutions for ordering, billing and reporting. We are part of the Staples umbrella in Canada, and as such we are a true multi-channel solution provider – online, at our customers place of business and in-store, for all our customers needs. We are looking for people who are curious, passionate and put the customer first.
Job Responsibilities:
- Communication – Effective phone presence. Ongoing dialogue with account managers, SAL’s, as well as regional peers. Salesforce.com is up to date.
- Organization and time management – Has plan in place to achieve sales goals. Independently prioritizes work, keeps records up to date and completes work on time.
- Customer focused & engaging – Is thoughtful on how they approach each customer. Displays professional and friendly attributes and effective relationship building approach with customers.
- Selling skills – Seeks to uncover why a customer has not purchased or stopped buying, then uses selling skills to expand purchases.
- Sales growth of assigned accounts.
- Team collaboration with all departments (including AM’s, SAL’s & LOB sellers) to understand customer solution opportunities.
- Contribute to customer sales, and conversion of non-compliant ship to locations.
Job Requirements:
- Ability to function independently with minimal daily supervision
- PC Skills including Word, Excel, Access a plus
- High School Diploma/GED required
- Bachelor’s degree preferred
- Verbal and written communication skills
- Problem Solving Skills
- Time and task management skills
- Minimum of 2-3 years of business experience
- Experience and proven track record of managing programs, resolving customer support issues.
- Knowledge of product, product applications, pricing, competition, and sales objectives
- Business process impact knowledge
Job Details:
Company: Staples
Vacancy Type: Full Time
Job Location: Mississauga, ON
Application Deadline: N/A
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