Starbucks Job Application – Functional Analyst

Job Description:

This position contributes to Starbucks success by delivering and supporting technology solutions in support of technology initiatives. As a systems analyst II – Global Technology, you will design and deploy technology and process solutions establishing key business capabilities enabling the realization of strategic initiatives and operational improvements. This role requires experience performing requirements analysis, solution design, and process improvement coupled with the ability to collaborate across various IT and business functions. In delivering new technology and enhancing/supporting existing systems, an effective systems analyst II contributes relevant technical, functional, and process knowledge to ensure a consistent user technology experience.

Job Responsibilities:

• Gathers, analyzes, and documents solution requirements. Facilitates user story creation and backlog grooming in an agile delivery environment.
• Utilizes LEAN techniques to develop business process designs and improve operations via process re-engineering efforts.
• Coordinates issue resolution with vendors and/or cross-functional teams. Provides timely and thorough communication regarding issue status/resolution with end-users and team.
• Creates and maintains systems documentation (e.g. Wiki, Knowledge Base Articles) Develops and facilitates system training.
• Supports solution design utilizing user-centric design techniques.
• Effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)
• Supports data conversion. Performs the extract, load, and validation of converted data.
• Supports solution testing efforts by developing test plans, preparing test environments, performing test execution, and validating test results.
• Uses query tools to write ad-hoc queries for mass data analysis and operational reports.
• Utilizes agile delivery methodologies and participates on scrum teams in execution of solution delivery projects.
• Performs application configuration (i.e. create attributes, workflows and UI changes) in support of solution delivery initiatives.

Job Requirements:

• Configuration knowledge of relevant applications/modules/platforms.
• Utilizes user-centric design concepts in conjunction with agile development and testing processes to support development of highly engaging technology solutions.
• Ability to balance multiple priorities and meet deadlines.
• Has expertise of OTM product.
• 7+ years of relevant experience
• Ability to use business knowledge, sound judgment, and resourcefulness to design and deploy highly reliable and sustainable technology solutions.
• Applies knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities.
• Working knowledge of systems development lifecycle and IT operations.
• Comprehensive understanding of workflows, web-based applications, database concepts and SQL queries, with the ability to troubleshoot and perform root cause analysis in these areas.

Job Details:

Company: Starbucks

Vacancy Type:  Full Time

Job Location: Seattle, WA

Application Deadline: N/A

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