Subway Apply – Senior Manager

Website Subway

Job Description:

The Senior Manager, Delivery, is responsible for the growth and management of Subway’s North American delivery program. Partnering closely with the Senior Director, Off-Premises Innovation, the Senior Manager of Delivery will develop the 3rd party and direct delivery business strategy inclusive of driving sales, product and menu optimizations, marketing, in-restaurant operations, and technology solutions. Prioritizing a best-in-class guest experience coupled with sales optimization, this individual will closely partner with key cross-functional teams to achieve sales and marketing objectives.

Job Responsibilities:

  • Develop and manage annual budget and timelines to support plan
  • Quarterly reporting to leadership on status of sales goal achievement, key initiatives, and any proposed adjustments to plan or budget
  • Project fee negotiations
  • Maintain current knowledge of competitor offerings, programs, industry best practices, and guest expectations
  • In partnership with Sr. Director, Digital Innovation, maintain business ownership of Subway app and website delivery customer experience
  • A key strategic initiative over the next several years is the growth of direct and 3rd party delivery as a critical off-premises offering for Subway guests. This role will be responsible for driving the many projects and initiatives to achieve that objective.
  • Partnering with Contracts Team to develop new service agreements and/or updates or amendments to existing agreements, as required
  • Work closely with Off-Premises Technology team partners to develop menu optimizations and offers on each platform
  • Close partnership with Marketing team members to develop on-platform marketing plans, programs and promotions/offers
  • Assemble and lead cross-functional teams for key projects and ongoing program

Job Requirements:

  • Always operate with a sense of urgency
  • Have current, working knowledge of the foodservice industry
  • Have experience managing a brand within a marketplace, aggregator or 3rd party delivery environment
  • Have a relentless drive to improve
  • Have a high comfort level navigating emerging channels both within and outside of the delivery space to identify how they can benefit the Subway system
  • Have 8+ years of overall experience
  • Be excited about innovation
  • Hold a bachelor’s degree in Business or related field

Job Details:

Company:  Subway

Vacancy Type:  Full Time

Job Location: Stockton, CA, US

Application Deadline: N/A

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