TD Bank Jobs – Banking Specialist I

Job Description:

• Our commitment to excellence requires a commitment from you, to our Customers and to your team, to be on time, prepared and ready to answer each call. You are the voice of TD and your role on the phones is to:
• Think Like a Customer to understand and solve problems effectively at first contact; match product and service solutions to each Customers’ unique needs; deliver legendary experiences and trusted advice.
• Execute with Speed and Impact by coming into work at your scheduled time and meeting your Customers’ needs while protecting the Bank from risk.
• Develop Yourself and Colleagues by embracing diversity and respecting your team; sharing what works and supporting one another to meet more Customers’ needs and achieve personal career goals with TD.

Job Responsibilities:

• You are passionate about understanding and empathizing with our Customers so that you can provide the right advice and solutions to deliver a legendary Customer experience every time.
• You love a good challenge and can effectively multi-task. You are able to comfortably navigate multiple computer applications to source relevant information quickly to support decision making and effective problem solving.
• You are dependable, and you take pride in developing your knowledge and expertise to consistently deliver strong performance.
• You are flexible and thrive in an environment of change. You consistently demonstrate a positive attitude, patience, resiliency, and willingness to do things differently.
• You enjoy working with a diverse team and appreciate the value of perspectives other than your own.

Qualification & Experience:

• High School Diploma or GED
• Experience handling confidential information preferred
• Experience in financial sales or retail sales preferred
• Effective written communication skills preferred
• 0 Years of related experience
• Must be able to adhere to a set schedule which may include weekends and holidays
• Ability to work in a fast-paced, challenging work environment
• Excellent interpersonal and verbal communication skills required
• Excellent problem-solving and time management skills
• Retail Customer service, banking, or call center experience preferred
• Ability to use/learn current technology and software applications related to position

Job Details:

Company: TD Bank

Vacancy Type:  Full Time

Job Location: Portland, ME, US

Application Deadline: N/A

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