TD Bank Job Opportunities – Assistant Store Manager

Job Description:

• The Assistant Store Manager coaches and motivates a Store team to deliver legendary Employee and Customer Experience while achieving shareholder value through sales management. This job establishes and solidifies Customer relationships by providing legendary Customer Service. The job also provides oversight of Store operations, supervision of personnel and performance of all operational duties.

Job Responsibilities:

• Ensures team members fully complete required Training prior to servicing Customers
• Responsible for making sound decisions and timely problem resolution
• Proactively reaches out to Customers to deepen relationships through needs-based conversations
• Assumes Store Manager responsibilities when warranted
• Assists Store Manager with effective scheduling and managing Paid Time Off (PTO)
• Leads the operational standards of the Store, including but not limited to cash handling, control of negotiable items,
• preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
• Recruits, interviews, trains, orients, and evaluates employees in accordance with HR guidelines
• Partners with Store Leadership to achieve both Store and individual performance metrics
• Accountable for achieving an overall Legendary Customer experience in the Store
• Leads by example and coaches team members to focus on Customer experience, by having needs-based conversations and offering financial solutions to meet our Customers’ needs

Qualification & Experience:

• Strong verbal and written communication skills
• Previous consumer and residential lending experience preferred
• Knowledge of TD Bank products and services
• Shows proficiency with expense management
• Notary License (Preferred)
• Proficient in Microsoft Office
• Extensive knowledge of Banking Compliance Regulations
• 2-year degree or equivalent experience
• Demonstrated organization, interpersonal, communication and decision-making skills
• Sales and Operational Management skills
• 2+ years related experience required
• Demonstrated ability to provide Legendary Customer Service
• Ability to manage competing priorities
• Supervisory or leadership experience required

Job Details:

Company: TD Bank

Vacancy Type:  Full Time

Job Location: Portland, ME, US

Application Deadline: N/A

Apply Here

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