Uber Careers – Operations Marketplace Intern

Job Description:

The UKI Marketplace team is looking for an Intern to join the team. The team’s mission is to ensure that customers in UKI have a reliable and convenient service at all times in all places. This is a hugely meaningful task that requires our brightest minds to tackle sophisticated product and operational challenges. You’ll use analytical and operational knowledge to improve decision making and impact business outcomes, working on projects that improve marketplace efficiency and rider experience.

This particular role will focus on using data to diagnose issues, building out new processes for actioning anomalies, and improving the rider experience for the occasions that matter most e.g. airport pickups, train stations, major events.

Job Responsibilities:

  • Build dashboards to support anomaly detection and actioning
  • Optimize our mapping and venues to improve rider and driver experience
  • Use internal tools and data to find and diagnose marketplace issues
  • Collaborate with local and other Central Operations teams, as well as marketing, product, and other functions, to ensure that insights advise broader critical initiatives
  • Present findings on a regular basis to the leadership team
  • Work with Central Operations on Airports: reporting, pickup, and drop-offs developing business cases
  • Identify operational weaknesses and help improve or innovate processes

Job Requirements:

  • Communication: Using communication skills and situational awareness to clearly deliver information to a variety of audiences
  • Written and spoken fluency in English
  • Availability to work 6 months full time in 2021 starting in February/March
  • Teamwork: Demonstrates optimism, respects others and works well in a team
  • Working rights in UK (No sponsorship available)
  • Planning and Organization: Setting up and maintaining systems to appropriately structure and keep track of tasks and projects
  • Problem Solving: Effectively resolving issues that involve people, things, and processes by using logic and common sense
  • Currently enrolled in MBA or Masters
  • Business Insight: Understanding and being fully aware of how our business operates and how it makes money and sustains profitable growth, now and in the future
  • Stakeholder Management: Taking time to build helpful relationships; earning the trust of others within the organization through strong situational awareness and reliability

Job Details:

Company: Uber

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

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