Uber Jobs – Head of Rider & Driver

Job Description:

  • The Head of Rider & Driver is a new addition to the Canada Rides Leadership team, consolidating under a strong leader accountability for the growth and engagement of riders & drivers on our platform across Canada.
  • This individual will be a key partner to the new General Manager in transforming urban mobility in Canada – which will include broadening and deepening our platform in existing markets, scaling into new markets, and continuing to set the standard for safety and compliance in our industry.
  • This is the ideal role for someone who has built a breadth of skills and experience that they are looking to channel into real-world impact. You will be on the frontlines in one of the priority markets of a company that is changing the world.

Job Responsibilities:

  • Evolve our platform to offer additional modes of transportation to get people from A to B
  • Oversee efforts to deepen relationships with our driver-partners
  • Develop and execute strategy to onboard new drivers
  • As a member of the country operations team, work closely with central teams to ensure that all efforts are lined up to drive impact on customers in Canada
  • Continue to strengthen our product portfolio and drive customer engagement, working closely with Product and
  • Marketing teams
  • Improve our value proposition at airports and other key venues

Job Requirements:

  • At least eight years of professional experience with demonstrated success delivering both customer growth and operational improvement, ideally in fast-paced and matrixes organizations.
  • History of cross-functional collaboration and leading projects that deliver results via people that you do not directly manage
  • Ability to adapt with humility and resilience
  • A track record of developing talent and motivating teams, ideally having been a part or having worked closely with a
  • Senior Leadership Team
  • A passion for the mission of Uber
  • Data-first problem solver with sound business judgment and demonstrated experience acquiring and engaging users in a commercially sensible way

Job Details:

Company: Uber

Vacancy Type:  Full Time

Job Location: Toronto, Ontario, Canada

Application Deadline: N/A

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