
Website United Airlines
Job Description:
Do you find the idea of working at an airport exciting? Would you love to help people get where they’re going? Are you a real problem-solver who can stay focused in any situation? You’re the perfect candidate for a role as a part-time Customer Service Representative for United Airlines.
As part of our passenger service team, you’ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying “United Airlines is great!”
Job Requirements:
- Must pass a background check and drug screen
- Comfortable working on computers
- High school diploma, GED or equivalent
- As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule
- You must be available for day and night shifts, weekends and holidays
- We provide paid training, including 1 week of orientation, 2.5 weeks in the classroom and 1.5 weeks on the job
- With experience, you can explore roles in gate services, ticketing, baggage services, international flights and United Club locations, as well as manager or supervisor roles
- Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport
- Most new hires start as a Gate or Ticket Agent-, helping passengers check in and board, as well as resolving any issues with travel that arise
- You will be required to work mandatory overtime, when necessary
- Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected
- To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations
- Minimum of 18 years old
- Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage
Job Details:
Company: United Airlines
Vacancy Type: Full Time
Job Location: Honolulu, HI, US
Application Deadline: N/A
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