United Airlines Jobs 2021 – Manager Operations

Job Description:

The Manager, Operational Communications is responsible for creating relatable, clear communications for our frontline employees. They will partner with senior leaders to build and drive communications strategies that support employees to do their jobs efficiently and deliver great service.

Job Responsibilities:

  • Design a comprehensive channel strategy that enables content to reach the frontline in ways that work best for their environment
  • Monitor effectiveness of operational communications materials and channels; use data to make planful decisions about communications
  • Develop deep knowledge of frontline audiences and their communications preferences to represent their needs at the CSC (Willis Tower Corporate Support Center)
  • Plan and execute end-to-end campaigns that support business priorities and drive behavior change
  • Manage a small team responsible for the creation and implementation of operational communications
  • Provide communications counsel/support for top leaders and key subject matter experts
  • Create, edit, manage and publish relevant content

Job Requirements:

  • Bachelor’s degree in Communications, Journalism, Marketing or related field
  • Superior business writing and editing skills
  • Proven ability to create integrate communications plans
  • Marketing/communications trends – technology, approach, psychology
  • Forward-thinking, diligent and creative
  • Able to work effectively & efficiently in cross-functional teams
  • Proactive, detail-oriented and well-organized

Job Details:

Company: United Airlines

Vacancy Type:  Full Time

Job Location: Chicago, IL, US

Application Deadline: N/A

Apply Here