United Arilines Hiring – Support Representative

Job Description:

The Finance department, which manages the company’s budgets, forecasts and investments, and provides analysis of our financial performance and strategies.

Job Responsibilities:

Ensure employees are paid accurately and timely. Review, analyze, and input payroll exceptions to ensure accuracy. Run eTA and clear all error reports prior to payroll close. Compliance with all internal and external audit requirements. Compliance with multiple workgroups guidelines, applicable union contracts and company policies. Accurate and timely auditing and review of all applicable payroll processing reports for each pay cycle schedule

• Monitor IVR sick calls and ensure accurate inputs
• Respond to telephone and written inquiries from employees, management, union representatives and third party pay recipients in order to resolve issues and answer questions related to pay
• Set up and maintain personnel data, schedules, and clock assignments for hourly employees into a payroll system
• Handle other payroll related projects as assigned
• Respond to inquirers regarding lost or stolen payroll checks, including stop payments and other related employee issues
• Processes final pay requests for retirements and separations for hourly employees
• Plan, develop timelines, address issues and solve problems
• Compliance with all payroll schedules, payroll close process and changes
• Review electronic exceptions to ensure all are processed correctly and on time
• Identify information and interpret data to be entered from pay documents requiring a basic understanding of entry procedures, computer requirements, and the application of necessary codes
• Provide excellent customer service to employees and other contacts
• Daily communication with base locations to resolve problems and/or issues
• Work closely with all levels of contacts in reviewing, compiling and processing payroll data

Job Requirements:

• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Multi divisional experience
• Minimum 3 years payroll experience
• Communication skills – oral and written
• Must be legally authorized to work in the United States for any employer without sponsorship
• Familiar with IAM/IBT contracts and wage rules
• Successful completion of interview required to meet job qualification
• Proficient in Microsoft Office programs Word, Excel and Outlook
• Have sufficient knowledge of payroll systems to answer general question
• Previous payroll experience
• High School Diploma
• Customer Service Experience
• Knowledge of maintenance systems and processes

Job Details:

Company:United Airlines

Vacancy Type:  Full Time

Job Location: Denver, CO, US

Application Deadline: N/A

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