Us Express Recruiting – Transportation Supervisor

View All US Xpress JobsU.S. Xpress, Inc.

Job Description:

Responsible for supervising and developing all drivers for assigned accounts, addressing customer service issues or complaints; and all shipments to meet the customer’s needs and demands while promoting a safe driving culture.

Job Responsibilities:

  • Conveys company safety campaigns to drivers while monitoring Driver Safety Scorecards.
  • Route drivers through terminals to pick up permits yearly.
  • Develops a sense of trust and integrity with the customer.
  • Seek appropriate guidance from leadership on matters that could negatively impact USX financially.
  • Determine necessary actions in relation to inclement weather, health conditions, deadhead miles, and the pickup/delivery of loads.
  • Reconciles daily inbound bill schedule.
  • Plans loads for driver pick up and drop offs based on availability, preferences keeping in mind driver hour requirements; contacts drivers with schedules
  • Assures all fleet maintenance programs are current on tractors and trailers.
  • Coordinates with drivers on physicals and random drug screens as well as CDL renewal deadlines based on Safety Department tracking and correspondence
  • Accounts for all shipments via a daily and weekly service report
  • Ensures fuel and routing compliance meets or exceeds utilization expectations of the fleet by verifying the status of all drivers and addressing any service alerts.
  • Build and maintain a positive relationship with drivers while establishing company performance objectives.
  • Approve driver’s home time requests to ensure freight is available for drivers to get home on time.
  • Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost effective manner.
  • Enter and maintain accurate information in the system.
  • Coordinates lot checks and review for stale trailers.
  • Ensure compliance to company policies and guidelines as well as Federal, State and Local regulations.
  • Supervises driver performance to ensure proper balance is achieved with business needs and driver needs; documents and addresses performance related issues and escalating to management. Includes establishing company performance objectives with drivers, monitoring performance and executing annual performance review with each driver in the fleet.

Job Requirements:

  • Comprehensive knowledge of DOT regulations impacting daily operations.
  • Minimum of 3 years of high volume operational experience required.
  • Strong analytical, problem solving, strategic and innovative thinking skills.
  • Bachelor degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.
  • Experience in the transportation industry a plus.
  • Intermediate interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, moderate degree of tack diplomacy when dealing with others and handling sensitive issues.
  • Extreme patience in dealing with volatile situations; flawless follow-up procedures.
  • Intermediate computer skills required; experience with Microsoft Office, Internet, and applicable company-specific applications.
  • Minimum of 1 year leadership experience required.

Job Details:

Company:  U.S. Xpress, Inc.

Vacancy Type:  Full Time

Job Location: Chattanooga, TN, US

Application Deadline: N/A

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