WHSmith Job Application – Deputy Manager

Job Description:

We are looking for outstanding individuals used to working to challenging business objectives and managing store budgets. You will have previous experience of managing performance, from appraisals through to disciplinaries.

Job Responsibilities:

• Play an active role on the shop floor with the sales team
• Build and maintain strong relationships with the outlet landlords, working closely with them to resolve any problems that may arise
• Ensure store is fully compliant with pricing, promotions, legislation and landlord agreements
• Work with the management team to maximise opportunities to drive sales and increase footfall
• Support the Store Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures
• Deputise for Store Manager in their absence
• Ensure all staff deliver a professional, friendly service to all customers
• Drive the team to achieve both individual and store targets including sales, shrink, waste, cash loss and staff costs
• Work closely with the Store Manager to identify cost saving measures and sales opportunities through analysis of the profit &loss statement
• Create a customer service led culture which is always striving to improve performance

Job Requirements:

• Previous experience of working to and achieving demanding targets within tight budgets
• Working knowledge of profit & loss accounts
• Experience in supporting delivery of store objectives, including maximising sales and controlling shrink
• Leading by example on the shop floor, setting high standards for your team
• Proven retail experience in a management role
• Coach and mentor the team to improve performance

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

Apply Here

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