The best Deputy Store managers take real pride in running outstanding stores, thinking of them as their own. Determined to turn every customer’s visit into a great experience, you’ll lead your team in upholding the highest of customer and shop floor standards & presentation, as you drive sales & profit and manage costs & compliance in line with strict KPIs. This approach will help you meet the challenges you’ll face in this fast-paced, often demanding environment.
There are security considerations and landlord relationships to nurture, plus regular communications with Head Office & suppliers too, in order to meet the needs of the varying customer base. There’s also the employee lifecycle to think about, from recruitment and training onwards. You’ll take charge of your team’s development, ensuring they’re ready to give great service.
To succeed in this role, you will be confident in managing multiple units in a busy environment as well as leading a large team, whilst also having a good balance between knowing and delivering the detail at store level and being able to work at a strategic/commercial level.
If you thrive on responsibility, autonomy and working in a fast paced environment, you’ll love life at WHSmith.
When it comes to multi-site retail management you really know your stuff. Along with this industry knowledge, you bring with you experience in managing a high turnover of stores and a flair for innovation and pin-sharp commercial acumen. However, it takes more than that to get multiple stores to perform.
Vacancy Type: Full Time
Job Location: Watford, England, UK
Application Deadline: N/A