Wm Careers – Route Manager

Job Description:

Manages collection routes and driver/laborer performance on a daily basis in single or multiple line of businesses: Residential, Commercial, Roll-Off, Port-o-let, Tractor Trailer, HCS, and Bagster (does not include Oilfield Services).

Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
• Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).
• Assists with data collection and reporting required for incentive pay programs.
• Promotes a union free atmosphere and where appropriate, establishes collaborative relations with unions.
• Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
• Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
• Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.
• Works with functional groups to resolve employee relations and labor relations issues.
• Acquires and coordinates temporary workers assigned to assist drivers on routes.
• Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
• Sets and monitors productivity, service, and safety targets for each route and driver.
• Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents problem fixes and provides instructions to dispatch/service should problems recur.
• Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
• Notifies customer service of delivery days for specific areas.
• Ensures set-up errors and missed pickups are reported and resolved.

Job Requirements:

• Education: Associate’s Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience.
• Experience: 2 years of transportation, logistics, or solid waste operations work experience (in addition to education requirement).

Job Details:

Company: Waste Management

Vacancy Type:  Full Time

Job Location: Brampton, ON, CA

Application Deadline: N/A

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