Wm Jobs – Operations Specialist Collections

Job Description:

Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Performs other duties as assigned.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.

Job Requirements:

• Education: High school diploma or G.E.D (accredited)
• Experience: Zero (0) to four (4) years previous experience (in addition to education requirements)

Job Details:

Company: Waste Management

Vacancy Type:  Full Time

Job Location: Orlando, FL, US

Application Deadline: N/A

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