Zumiez Job Application – Supervisor

Website Zumiez

Job Description:

The DTG Supervisor will be responsible for facilitating the flow of product from start to finish through the DTG (Direct-to-Garment) Print Shop by leading and teaching team members to enhance productivity and develop personally and professionally. Supervisor will plan, execute and measure individual and team performance against daily, weekly and period goals. This role focuses on building great teams that are aligned to the goals of the department and holding individuals accountable to clearly set expectations.

Job Responsibilities:

  • Proactively expedite late, stuck, damaged, and priority items to ensure a consistent flow of production, working with applicable teams within the DTG Print Shop
  • Assists training of staff by implementing, tracking, and enforcing of department standard operating procedures
  • Coordinate with DTG Support Technician to assist in break-fix diagnostics and repair for minor to moderate DTG machinery issues
  • Partners with any outside organizations assisting with major to critical repairs to all DTG machinery
  • Adheres to an annual maintenance and supplies budget with regular updates to control costs
  • Assess production flow for inefficiencies and suggest improvements to the Direct-to-Garment Manager
  • Execute and manage projects that support company strategies and department initiatives
  • Enforce the safety program and ensure all policies are followed
  • Performs other duties as assigned
  • Assist in recruiting and interview processes
  • Proactively communicate and problem solve with upstream and downstream stakeholders
  • Maintain attendance records, timecard approvals, punch corrections and any disciplinary actions needing to be taken
  • Assist Direct-to-Garment Manager with disciplinary actions including verbal and written documentation when applicable
  • Escalate employee relations, safety concerns or accidents, employee leave of absence, or security concerns to respective manager immediately
  • Assist in department projects as assigned
  • Resolve any and all challenges regarding printing; acting as frontline resource or escalating as needed

Job Requirements:

  • Strong critical thought process with the ability to be innovative and creative in resolving conflict and improving process in alignment to company guiding principles
  • Technical vocational school or equivalent combination of education and/or experience in field preferred, High School Diploma or Equivalent Required
  • Experience with scaling printing production and operations preferred
  • Proficiency in using Microsoft Office applications
  • Excellent attention to detail and organizational skills
  • Ability to work flexible or irregular hours which may include weekends, nights or Holidays
  • Adheres to quality and safety protocols
  • 2 years of relevant work experience leading a team
  • 3 years of relevant work in a distribution, warehouse, direct-to-garment or similar face-paced environment
  • An appreciation of Zumiez culture and ability to integrate well into a fast-paced, diverse, competitive and results driven environment Strong oral and written communication skills with the ability to provide feedback and speak in small groups confidently

Job Details:

Company:  Zumiez

Vacancy Type:  Full Time

Job Location: San Francisco, CA, US

Application Deadline: N/A

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