Jobs at Bright Horizons – Agile Product Manager

Job Description:

Bright Horizons is seeking a Product Manager responsible for driving the roadmap of an important component of our future 2.0 platform. We’re looking for an experienced PM who is up-to-date with web application trends and capabilities, who is current with product development methodologies based in user science, and who is fluent in clickstream analytics tools like GA and Pendo. The ideal candidate would work well with UX Design partners and technical delivery teams to produce valuable and delightful experiences for external and internal end users.

Job Responsibilities:

• Draft, propose, and manage quarterly OKRs for their team
• Maintain a prioritized enhancement backlog that ties to the Roadmap and OKRs.
• Work seamlessly with an Agile delivery team to regularly bring value to users and our business.
• Be ultimately responsible for writing/refining/and splitting user stories and defining acceptance criteria.
• Maintain a solid roadmap that conveys the “why” along with the “what”
• Draft summaries/briefs/pitches of upcoming and proposed features for Ops team members, Marketing team members and other relevant stakeholders, including Executives.
• Work closely with internal and external business partners to identify issues/needs that can be addressed/optimized leveraging Bright Horizons’ distinctive competencies.
• Product Owner for a vertical within a B2E (business to employee) technology stack
• Be an advocate for and an expert in Agile development and lean process within a large organization undergoing a digital transformation.

Job Requirements:

• A deep understanding of how to drive business value through an understanding of market problems and a knowledge of technology-based solutions
• Fluency in Agile methodology
• Experience with lean roadmapping a plus
• Familiarity with behavioral analytics platforms
• Experience moderating user interviews or focus groups
• Fluency in user science. Experience with qualitative and quantitative user feedback and analysis.
• HTML and CMS skills a plus
• Familiarity with experimentation platforms
• SQL skills a plus
• Ability to communicate effectively with diverse groups including executives and engineers.
• Experience with Pendo a plus
• 3-5 years Product Management experience, directly managing a successful product.

Job Details:

Company:  Bright Horizons

Vacancy Type:  Full Time

Job Location: Detroit, MI, US

Application Deadline: N/A

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