Dairy Queen Employment – Franchise Business Consultant

Job Description:

We have an exciting opportunity for a Franchise Business Consultant to be based in Pittsburgh, PA. This role provides leadership and coaching to franchisees and the Operations team in order to achieve short and long-term company and operations objectives. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of DMA chair people and other key franchisee leadership in achieving objectives. Engage functional experts when needed. Provide support to other functions when needed.

Job Responsibilities:

• When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific objectives and strategies in support of ADQs Operations and Marketing Plan. Monitor progress and goal achievement status.
• Effectively implement and execute the Worldwide Operations Business Plan (rolling 1, 2 and 3 year plan) for a particular District.
• Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development and supply chain plan)
• Consistently strive to achieve the Companys financial and operating goals and objectives. Provide support to other departments/functions as needed.
• Responsible for monitoring consistent execution and delivery of company strategies to ensure food safety, menu compliance, trademark protection and IDQ standards.
  Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment and renewal strategies.
• Where appropriate and available, determine financial status of select franchisees and monitors for progress. Provide impactful advice and counsel to position franchisees for optimal financial health.
• Provide leadership in developing and managing marketing performance through effective partnerships with appropriate departments, vendors and franchisees.
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operations Business Plan and ADQs operating standards.

Job Requirements:

• Ability to work on evenings and weekends, as necessary, to meet business needs of franchisees.
• Ability to travel by airplane as necessary.
• ServSafe certification
• Frequent (4+ hours per day) communication via telephone and email.
• Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location.
• Ability to drive an automobile for franchisee and staff meetings/visits. May require sitting in vehicle up to 8 hours per day, when traveling. Must be able to be insured by company insurance provider.
• Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month.

Job Details:

Company:  Dairy Queen

Vacancy Type:  Full Time

Job Location: Pittsburgh, PA, US

Application Deadline: N/A

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