Hilton Work from Home – Housekeeping Manager

Website Hilton

Job Description:

With over 2800 guest rooms overlooking Waikiki’s largest beachfront, Hilton Hawaiian Village is Oahu’s premier resort destination. Our ideal candidate for Housekeeping Manager will thrive in a high-volume environment and have scheduling experience for a large team. A typical day will consist of inspecting rooms and public hallways in 1 of the 5 majestic towers on property while maintaining a positive attitude and leading other team members to success. Experience managing in a union environment is a plus!

Job Responsibilities:

A Housekeeping Manager is responsible for ensuring the housekeeping department staff cleans and maintains guest rooms and public space in accordance with client/guest expectations and Hilton’s standards of product and service.

  • Oversees and carrie out the visual, tactile, olfactory, and auditory inspection of VIP rooms, guest rooms, corridors, lobbies, function rooms, public facilities, laundry areas, restaurants, lounges, etc. for cleanliness and appearance
  • Interviews, hires, trains, monitors, and counsels assigned housekeepers; ensures that team members follow policies, procedures and techniques learned in training
  • Arranges work schedules of line employees, determining days off, ensuring that staffing levels are based on occupancy and/or any current or anticipated projects
  • Ensures proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with hotel Hazcom program.
  • Distributes and delegates work load to guarantee maximum production and guest satisfaction whie controlling labor and materials costs
  • Plans and conducts staff meetings; attends various other related meetings to obtain and disseminate pertinent information.
  • Plans, organizes, monitors and oversees operational and department activities to ensure compliance with quality assurance standards set by the hotel
  • Submits payroll records, correcting errors to ensure pay is on time and accurate

Job Requirements:

  • CPR certification and First Aid training preferred
  • Integrity – We do the right thing, all the time.
  • Ability to visually, tactically, olfactory, and auditory inspect for standard compliance and move throughout the property, bend, stoop, kneel, climb, walk, stand, work at ground level and up to thirty feet above ground level on cherry pickers and/or ladders continuously for extended periods of time and reach to assist other staff members
  • Ability to grasp, lift, and/or carry materials weighing up to 50 lbs; ability to move or push heavy equipment and/or furniture on a hand cart/truck weighing a maximum of 1000 lbs
  • Leadership – We’re leaders in our industry and in our communities.
  • Ability to speak another language in addition to English is preferred, with Japanese and Chinese being the most desirable
  • Hospitality – We’re passionate about delivering exceptional guest experiences.
  • Certificates in sanitation, interior design, safety; certification with N.E.H.A and/or AH&MA in Housekeeping are preferred
  • Prior hotel Housekeeping experience with knowledge of basic sanitation requirements/controls and applications of relevant chemicals is preferred
  • Teamwork – We’re team players in everything we do.
  • Ability to provide clear direction, instruction, and guidance; administer written, oral, technical and fit testing; exercise judgment and implement control over

Job Details:

Company:  Hilton

Vacancy Type:  Full Time

Job Location: Honolulu, HI, US

Application Deadline: N/A

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