Jack in the Box Careers – Restaurant Manager

Job Description:

Responsible for managing the overall operations of a Jack in the Box restaurant. Responsible for training and leading the entire restaurant staff in consistently delivering a “WOW” guest experience, by consistently providing quality food, excellent service, and a clean and safe restaurant environment for JIB guests. Responsible for building restaurant sales and profits. Ensures compliance with all policies, procedures and regulatory requirements.

Job Responsibilities:

• Recruits, selects, trains, develops and evaluates restaurant employees.
• Willingly accepts feedback from Company management.
• Ensures systems for training employees on workstations are fully implemented and adhered to.
• Displays a strong commitment to the restaurant team by creating a restaurant environment that is friendly, fun, clean and safe.
• Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
• Models a “guest comes first” attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.
• Utilizes management information tools to analyze restaurant operational and financial performance.
• Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.
• Ensures staffing levels are sufficient to ensure proper scheduling, service to guests, and development of the restaurant team.
• Interacts effectively with diverse groups of people and does not have or display any biases.
• Always uses progressive discipline forms to correct unacceptable behavior. Performs annual employee performance reviews on all restaurant employees.
• Actively listens and communicates timely, clearly, and accurately. Remains calm when challenged or placed under pressure.
• Values effective job performance and ensures restaurant team receives recognition and expression of gratitude.
• Treats all employees with care and respect.
• Motivates and inspires employees to achieve high performance while adhering to Company policies and procedures.
• Responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution.
• Identifies and develops internal candidates for Team Leader and Assistant Manager positions, and fosters development for promotion to the next level for all employees.

Job Requirements:

• Must possess a valid driver’s license, insurance, and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required.
• Internal promote preferred (already meets the requirements for Team Member, Team Leader, Assistant Manager; i.e., demonstrates integrity and ethical behavior, ability to stand and walk approximately 90%-95% of shift, ability to lift and carry 10-65 lbs, ability to take guests’ orders, operate a cash register, and read video monitors, ability and desire to work in a very fast-paced environment).
• Demonstrates integrity and ethical behavior in all areas.
• Good organization and planning skills.
• Excellent interpersonal skills.
• A self-starter who takes initiative and willingly accepts responsibility.
• Minimum of 1 year as a JIB Assistant Manager or like experience.
• Must be able to work a minimum of 45 hours per week depending upon the needs of the business.
• Ability to perform and understand basic math concepts.
• High School Diploma/Equivalency.
• Proven analytical skills.
• 100% certified in all workstations.
• Must attain ServSafe certification or other as required.

Job Details:

Company:  Jack in the Box

Vacancy Type:  Full Time

Job Location: Baton Rouge, LA, US

Application Deadline: N/A

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